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Refunds are as follows:
30 days or more before the departure date - $100 cancelation fee per traveler
21 days - 29 days before the departure date - 75% refund
14 days - 19 days before the departure date - 50% refund
There will be no refund for cancelations made within 13 days of the departure date
Request for Refund
A request for refund has to be submitted in writing by email to:
contact@escape-travels.com
In the email, please give us your booking confirmation number and trip name. Travelers will be refunded in the same way their payment was made. If you made the payment by a direct deposit, please make sure to include your banking details in the request for refund. All applicable transfer fees related to the refund will be deducted from the refunded amount.
Visa Rejection
In the event that your tourist visa application gets rejected and you are unable to attend, you are required to send us a request for refund email (see above). The same refund timeline is applicable for all refund requests. All travelers are strongly advised to have all visa formalities finalized at least 1 month before departure.
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